Experience the excellence of our dedicated professionals who are adept in delivering WTPL.
Let's get StartedExperience the excellence of our dedicated professionals who are adept in delivering WTPL.
Let's get StartedServices
Experience the excellence of our dedicated professionals who are adept in delivering WTPL.
Let's get StartedSolutions
Experience the excellence of our dedicated professionals who are adept in delivering WTPL.
Hire DevelopersAbout Us
Our developers create ITSM tools such as call center tracking software, allowing enhanced customer engagement through Automated Call Distributor (ACD) modules, SIP (Session Initiation Protocol) integrations, and enterprise workload management.
Our IT procurement services include development for eProcurement/eSourcing efficiency enhancements and Information Services Procurement Library (ISPL) augmentation with integrations to service catalogs and service delivery automation workflows, as well as tendering planning/preparation tools.
Our developers program custom Service Level Agreement (SLA) management systems and tools to handle site-specific SLAs, configure separate requests, ensure automatic assignments and assign priorities based on predetermined parameters. Reporting tools measure response time, SLA compliance/violations, and more.
We program Computerized Maintenance Management Systems (CMMS) to automate workflows for project management, external requests, asset history records keeping, hardware inventory management, and more. Our software provides real-time automation for DNS.
We design predictive maintenance software for infrastructure optimization and incident management. Integration with predictive analytics applications ensure equipment uptime, enhanced system quality and stability, and detect possible failure patterns, also known as root cause analysis.
We design IT lifecycle management solutions such as Asset Management Systems (AMS) software, custom application development for auto-discovery tools, metadata repository creation, Configuration Management Database (CMDB) setup to collect and store, as well as hardware/software licensing renewal tracking systems.
Our ITSM solutions include internal and external knowledge base tracking software for master data tracking, and knowledge-based integrations with routing/escalation rules. Automated priority services with notification automation are encompassed in task tracking and task management systems for analytics and reporting applications.
We develop business-specific software for IT service continuity management planning, including integrated disaster recovery software with server restoration capabilities through automated data backups, private branch exchange re-establishment and more. Root cause analysis capabilities are built into most of our Performance Monitoring Solutions for Continuity Management.
We develop ITSM software to address Bring Your Own Device (BYOD) infrastructure challenges. BYOD risks and issues are addressed with seamless integration across multiple devices, operating systems, and self-service portals through Mobile Device Management (MDM) platforms. We also develop preventative maintenance applications to schedule, automate, and record tasks. Our third-party integrations cover ServiceNow, BMC and more.
Chetu provides ITSM platform solutions that include features with user-defined dashboard customization capabilities. The management of enterprise ITSM through self-service or managed ticketing is reflected in our software's release management automation, streamline versioning and accelerate deployments efficiently.
Our information technology experts perform ITSM software programming of web-based service desk platforms for ITSM systems with secured Customer Service Request (CSR) management portals, contract management software to plan resource allocation, modules and upgrades for client management software to support on-site or off-site Customer Relationship Management (CRM) systems, and availability management modules.
We create Enterprise Service Integration (ESI) software for approvals, notifications, and messaging capabilities. Our IT Infrastructure supports Enterprise Feedback Management (EFM) systems are integrated into helpdesk or online insight-gathering processes and can use tools such as ManageEngine. These IT infrastructure monitoring tools are custom built into dashboards in order to provide accountability from ticket creation to finish.
Rohit completed his BCA from Lovely Professional University. With a keen interest in coding, he decided to pursue a career in the field. Initially, he completed a 6-month front-end course at Excellence Technology. Currently, he is working as a front-end developer (React.js) at WTPL. In terms of interests and hobbies, Rohit enjoys listening to music, spending time alone, and taking walks at night.
Gurbachan Singh Dogra is an Entrepreneur cum Digital Transformation Professional with 17 years of Award winner experience providing Software Development, Delivery, Pre-Sales, Solution Consulting, Quality Assurance and Data Science to different multi-nation clients from USA, Canada, UK, France, Germany and Australia. Worked for SONY, Hitachi, Bank of America and other reputed clients and their applications.
He is a Co-Founder and Director of one of the e-commerce IT company in Chandigarh Tri-City.
Sumit completed his B.A. from the Himachal Board and then pursued a 1-year diploma in IT. During his studies, he gained proficiency in HTML, CSS, Bootstrap, JavaScript, and PHP. After completing his diploma, he accumulated 2.5 years of work experience and has been working as a PHP developer. Sumit has a keen interest in sports, especially Cricket, and enjoys traveling. In his free time, he loves to explore new places and engage in outdoor activities.
Pawna is Scribble’s web development Manager who handles Scribble’s website tasks.
Pawna completed her Master of Business Administration in Information Technology in 2011.
Pawna holds certifications in PHP/MySQL, Codeigniter, Laravel, Ajax, and Shopify, also expertise in Custom WordPress design and development woocommerce and custom plugin development. Pawna has 10+ years of industry experience in website development.
During her free time, Pawna enjoys caring for her indoor plants, cooking, and spending quality time with her children and going out for shopping.
Sourabh completed his B.Com from the HP Board and then pursued a 1-year diploma in IT. After that, he worked in accounts for 6 months and subsequently completed a 6-month diploma from WTPL, where he learned HTML, CSS, Bootstrap, JavaScript, and PHP. He has been working as a PHP developer for a year now. Apart from work, Sourabh has a keen interest in sports, especially cricket and volleyball. In his free time, he practices yoga, goes to the gym, and often goes on trips.
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